As he moved out his belongings, Melvin Robinson, 40, said he did talk to a FEMA representative by phone and was told he didn’t qualify for an extension of his hotel stay because the agency is paying apartment rent for his family in Dallas, and wouldn’t support two residences for the family. Robinson, a Regional Transit Authority bus driver, said he must be in New Orleans to keep his job but has no place to bring his family. “When I tried to get an extension, the FEMA lady on the phone, she was so unruly, she said, ‘That’s not my problem,’ ” he said.
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